FAQs

 

  • You should plan to bring your own towel and water bottles to training sessions. All other equipment will be provided. For outdoor bootcamps, you may also want to bring a mat.

  • There is no contract for our True Action Training program. Your monthly plan will renew automatically and the card on file charged on your renew date. You can cancel anytime. An email reminder will be sent 5 days before renewal for your convenience.

  • Yes! Reservations are required to attend all training sessions on the schedule. You may register for your preferred group lift session on Zen Planner. Please contact us at admin@trueactionfit.com if you need assistance.

  • A $5.00 late cancel fee will be charged for reservations not canceled 2 more more hours before group lift session. No Shows will be charged $20 for full group lift sessions. We are happy to assist in removing a reservation if you would kindly give us notice via text. You can also contact us via email at admin@trueactionfit.com if you need help.

  • Our Everyday Action Lift memberships include access to all outdoor bootcamps sessions. Drop ins are always welcome.

  • Our group lift sessions begin and end on time. You should arrive 15 mins before your session begins to complete your warm up. If you are late to your reserved session, at the discretion of the trainer, you will be able to complete as much of the workout as time allows following your completing the proper warm up. Our program requires a warmup to prepare your body for movement and preventing injury.

  • You can log into your Zen Planner account via the web or if you’ve downloaded the Zen Planner Member App, you can easily reserve your sessions there. Reservations should be done 24 hours in advance. If you need assistance within this window, please email admin@trueactionfit.com for assistance.

    iPhone: https://apps.apple.com/us/app/zen-planner-member-app/id1065000091

    Android:
    https://play.google.com/store/search?q=zen+planner+member+app&c=apps&hl=en_US